Last Updated: June 2025
Introduction
Welcome to Floral AI. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.
Information We Collect
Personal Information
- Apple Sign-In authentication data (managed by Apple)
- Email address (optional, may be private relay)
- Device identifier for account linking
- Payment information processed through Apple's In-App Purchase system
Usage Information
- Flower arrangement prompts and generated images
- App usage patterns and preferences
- Technical information for app performance
How We Use Your Information
- Provide and improve our AI flower arrangement services
- Process your credit purchases and payment transactions
- Maintain your account and generated content
- Provide customer support and respond to inquiries
- Ensure app security and prevent abuse
Data Security
Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We work with the following trusted partners:
- Apple: For authentication and payment processing
- In-App Purchases: For credit purchases and payment processing
- OpenAI: For AI image generation services
- Supabase: For secure data storage and backend services
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Export your data
- Withdraw consent for data processing
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through the app settings or by contacting us.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
App Store Terms
Payment Processing: All payments are processed through Apple's App Store
Refunds: Refund requests are handled according to Apple's App Store policies
Support: Support provided on a best-effort basis
Pricing Model
Floral AI uses a simple pay-per-use model:
- $0.20 per image generation
- Credit packages available for purchase
- 3 free images to get started
- No subscriptions or recurring charges
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: Through the App Store contact form
Response Time: We aim to respond within 48 hours